Experts suggest that many newly registered NDIS service providers could be shut down within the first 2 years of operation. This is because of the lack of business expertise, poor quality of service, and the inability to keep up with NDIS standards due to poor systems and knowledge.
There will always be gaps in knowledge in new and emerging markets. At Fronto Advisory; a leading NDIS provider registration consultant in Australia, we aim to fill this gap with extensive advice on the NDIS. In this article, we’ve identified four common mistakes that companies make when registering or renewing their applications to be NDIS providers.
1. It is important to note that the NDIS is not an actual gold mine.
As with all businesses, an NDIS provider is not without its own unique complexities with risks and challenges. It is a highly-regulated field with various compulsory formal compliance and complicated written regulations.
We recommend that you conduct your research by creating a business plan and knowing what expectations are required to be a NDIS provider prior to registration.
2. Purchasing templates doesn't guarantee the success of your management system.
Understanding when, where, and how to utilise these documents is crucial to be successful with the NDIS registration. These templates are also being used by successfully registered NDIS providers for their policies and procedures. You will require ongoing monitoring and analysis to know which templates are effective for the business and which are just a waste of money with no benefits.
Hiring a consultant which can assist with filling out these templates can help speed up certain processes required in the NDIS registration or renewal. At Fronto Advisory, we are able to help.
3. Auditors aren't consultants.
Don’t trust auditors to provide guidance or provide you with a step-by-step strategy. Auditors aren’t able to give you any advice. It’s crucial to remember that having templates purchased isn’t a guarantee of passing the audit. It’s just a part of the procedure.
Once you have received your audit results, you need to address the highlighted issues raised. This can be done by yourself or consider hiring consultants to provide advice on best practices in the industry to amend the issues.
4. Registering for more groups isn't always the most effective strategy for business.
This could hinder or slow down the process of your registration as the audit results may highlight that the business is lacking experience or resources to provide services for the registered groups. It is not the best approach and we’ve witnessed application failures. Once you’re more confident with your business operations, you can add, change or remove any registration group in the future.
NDIS Business Consultant Australia
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