Renewing or registering your NDIS business is required for all territories and states.
For new registrations, application forms can be found on the NDIS Commission website through their Applications Portal.
For registration renewals, you will need to log into the NDIS portal to access the application forms.
The NDIS provider application needs the following information, so it is crucial to prepare them:
- Your organisation’s contact details
- Corporate structure and financial sustainability
- Key employees
- Service profile
- Areas of coverage for service/support
- Registration groups that you would like to apply
As for registration renewals, this has to be done at least 3 months prior to your registration expiry date.
You will need to hire an independent and certified quality auditor to carry out the audit. You can hire an auditor that has been listed on the NDIS Commissions website or, you can contact us to engage an accredited auditor.
The scope of audit will determine which audit you will require for your NDIS business; verification or certification audit. The type of audit required is dependent on the risk level for the service you’d like to provide to NDIS participants (e.g. high risk groups will require a certification audit).
The NDIS Commission will then assess the audit and application. They will review the findings of the audit and assess the organisation’s suitability against the submitted application.
Each suitability assessment conducted is a case-by-case basis. The assessment results will aid the NDIS Commission when making their decision to either register or renew the NDIS Provider registration.
If your application has been rejected, The NDIS Commission will provide reasons. To proceed with your application, the review has to be raised within three months of the NDIS Commission’s decision. If your request is still unsuccessful, you may request an additional review through the Administrative Appeals Tribunal.
5. Ongoing Compliance
- Complying with all NDIS legislative requirements (e.g. NDIS Practice Standards)
- Having an in-house complaints management system with resolution processes that allows participants to make complaints
- An in-house incident management system that informs the NDIS Commission of reportable incidents
- Make sure that all employees are screened against the NDIS Worker Screening Database
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